New R7 update, can’t be recognized by PC

My less than a week old R7 fails to be recognized when plugged into a PC. I’ve tried 4 different computers now and 2 different power cords.

I’ve followed the instructions online, downloaded drivers, firmware and extracted it as stated. I’ve watched vortex radars tutorial video as well.

When running the Uniden R series SW download tool V1.28, in the connection status it just sits there searching and never finds my my radar.

Is there anything on my end that I am missing or is my Uniden...

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